Privacy policy
This policy explains how Food Delivery ("we") uses your personal information when you visit Food Delivery or order from us.
Who we are
Food Delivery, . Contact: info@bucukurt.com.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and food delivery services.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
- Your name
- Phone number
- Email address
- Delivery address
- Order and transaction details
- Account information
- Information you provide when contacting us
- Device, browser, and website usage information
- IP address and similar technical information
We only collect information that is reasonably necessary to provide and improve our services.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm and communicate with you about your orders
- Provide customer support
- Process payments and refunds
- Manage your account
- Improve our website, products, and services
- Prevent fraud and protect the security of our platform
- Comply with legal and regulatory requirements
- Send marketing communications where you have provided the appropriate consent
3. Payment Information
Payments may be processed by third-party payment providers. Depending on the payment method used, your payment information may be handled directly by the relevant payment provider.
We do not unnecessarily store complete payment card details on our own systems.
4. Sharing Your Information
We may share relevant information with trusted third parties where necessary to provide our services. These may include:
- Restaurants and food businesses preparing your order
- Delivery partners
- Payment providers
- Technology and hosting providers
- Customer support providers
- Fraud prevention and security services
- Government authorities or law enforcement where legally required
We do not sell your personal information to third parties.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help operate the website, remember your preferences, understand how our website is used, and improve your experience.
Where required by law, we will request your consent before using non-essential cookies.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no online service can guarantee complete security of information transmitted over the internet.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.
8. Your Privacy Rights
Depending on where you live and the applicable data protection laws, you may have rights including:
- Requesting access to your personal information
- Requesting correction of inaccurate information
- Requesting deletion of your information
- Requesting restriction of certain processing
- Objecting to certain uses of your information
- Requesting a copy of your information
- Withdrawing consent where processing is based on consent
- Making a complaint to the relevant data protection authority
To exercise your rights, please contact us using the details provided below.
9. Marketing Communications
If you have agreed to receive marketing communications, we may send you information about promotions, offers, new products, or services.
You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in our messages or by contacting us.
10. Children's Privacy
Our services are not intended for children who are not legally permitted to use online food delivery services. We do not knowingly collect personal information from children without appropriate consent.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or data practices.
Any updates will be published on this page with a revised "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Company: Food Delivery
Email: info@bucukurt.com
Address:
Last updated: Sat 3 Oct 2026